Absolutely! To maintain the top-notch quality of our Premium Synthetic Hair Extensions, we suggest using Shampoo & Conditioner for washing. By washing your Hair Extensions it will  eliminate any product buildup and residue while rejuvenating the condition of your Hair Extensions and leaving them with a beautiful, shiny finish, just like when they were new! For detailed instructions on washing your Hair Extensions, please visit our Care Instructions page

It's common for an excess amount of hair to be included in the wefts during the manufacturing process, so any shedding you may experience is entirely normal. This shedding is not an indication of any fault or defect in your Hair Extensions. As you continue to wear and brush your extensions regularly, you'll notice a reduction in shedding over time.

All of our Synthetic Hair Extensions come pre-styled and ready for you to wear, but if you'd like to customize the look, you have that option! You can use straighteners to apply heat up to 180 degrees celsius. However, we strongly advise against using any heat styling tool that exceeds this temperature, as it can cause damage to the hair fibers.

Synthetic Hair Extensions can occasionally become susceptible to tangling and knotting. It's crucial to employ the right hair brushes and methods to prevent these issues. For additional information, please consult our comprehensive Care Guide.

Because our Synthetic Hair Extensions are crafted from premium mono-fibre material, we strongly discourage the use of hair dyes, as this could potentially harm the hair and is unlikely to adhere to the fibers. If you can't find your perfect match right now, don't worry, we're continually working on expanding our product and shade range to cater to a broader spectrum of hair colours in the near future.